What is Aldea HQ?
Aldea HQ is a community management platform that brings communication, a structured community handbook, support tickets, member management, and integrated online payments into one place. It is built for organized communities of every kind — HOAs, condos, co-ops, clubs, and homeschool groups — that want to replace scattered chat groups, spreadsheets, and email chains with a single, purpose-built home.
Who is Aldea HQ for?
Aldea HQ is for anyone who runs an organized community. HOAs and condo associations are the largest use case, but the platform serves co-ops, clubs, and homeschool groups equally — HOAs are one audience, never the whole identity.
What problems does Aldea HQ solve?
Aldea HQ replaces the scattered tools most communities cobble together — WhatsApp groups, Facebook pages, spreadsheets, and email chains — with a single, purpose-built platform where nothing important gets lost.
Scattered tools that never talk to each other
Messages get buried in a chat thread, the current version of a policy lives in someone's inbox, and dues tracking sits in a spreadsheet only one person understands. Aldea HQ pulls communication, documents, requests, and payments into one place so members always know where to look.
Board turnover that erases institutional memory
When a treasurer or organizer steps down, their spreadsheets, naming conventions, and mental model walk out the door with them. Aldea HQ keeps the handbook, activity log, and member records intact, so the next board inherits a running system rather than a binder and a mystery.
Collecting money and reaching everyone
Chasing dues by check and hoping an announcement reaches everyone are two of the most draining parts of running a community. Aldea HQ automates dues collection and reminders and sends announcements through channels members actually see, so the board spends less time nagging and reconciling and more time on the decisions that matter. Every payment and every notice is recorded, so there is always an answer to who paid, who was told, and when.
What features does Aldea HQ include?
Aldea HQ's core tools are community news, a digital handbook, support tickets, member management, an admin dashboard, and integrated payments through Aldea Pay — plus a branded subdomain like community.aldeahq.com. Every feature is available on every plan.
What is Aldea Pay?
Aldea Pay is integrated payment collection built into every Aldea HQ plan at no additional subscription cost. Powered by Stripe, it lets a community collect money without bolting on a separate payment platform.
Communities use Aldea Pay to collect recurring dues on a schedule, send one-time payment requests for special assessments or event fees, target charges to a specific subset of members, issue full or partial refunds, and send automated reminders to members who fall behind. Funds settle directly to the community's own bank account through Stripe Connect — Aldea HQ never holds the money.
The platform fee is 1–1.5%, and it is absorbed by the organization: members pay exactly the dues amount set, with no surcharge added at checkout. That keeps the math honest for members and simple for the board. Because Aldea Pay is part of the same platform as the news feed, handbook, and member directory, a payment is never disconnected from the rest of the community — a dues request goes to the right members, the activity log records what happened, and nobody has to reconcile a second system by hand.
Learn more about Aldea Pay →How much does Aldea HQ cost?
Aldea HQ uses flat-rate pricing that scales by member count, not by property. Starter is $49/mo, Pro is $99/mo, and Business is $199/mo, and every feature is included on every plan.
There are no per-home fees, no add-ons hidden behind a higher tier, and no sales call required to see a number. Every plan comes with a 14-day free trial that needs no credit card, so a board can invite members, build its handbook, and run a test payment before committing to anything.
Because plans are month to month, a community can start small and grow into a larger plan as its membership expands, without renegotiating a contract or booking a demo.
See full pricing →How does Aldea HQ compare to other tools?
Most communities do not start by comparing dedicated software — they start with the free tools they already have. Aldea HQ is the structured alternative to that patchwork, and, for HOA and condo boards, a simpler alternative to enterprise HOA platforms.
Aldea HQ vs. the tools communities cobble together
WhatsApp groups, Facebook Groups, Nextdoor, spreadsheets, and email chains are where most communities begin. They are free and familiar, but messages get buried, there is no shared handbook, and there is no way to collect money. Aldea HQ keeps the ease of a single place to talk while adding the structure those tools will never have: organized announcements, a searchable handbook, a real member directory, and integrated payments.
If you're an HOA or condo board comparing dedicated software
Boards evaluating purpose-built HOA platforms usually look at TownSq and PayHOA. Aldea HQ competes on transparent, flat-rate pricing and integrated payments on every plan, where those tools lean on per-home billing, sales calls, or paid add-ons. These comparisons matter only inside the HOA and condo context — they do not define what Aldea HQ is.
For the case for choosing Aldea HQ — the argument rather than the facts — see why communities choose Aldea. And if your needs run past what Aldea HQ is built for, the next section is honest about where other tools fit better.
When is Aldea HQ not the right fit?
Aldea HQ is not the right tool for large-portfolio property management, full accounting and bookkeeping, or maintenance dispatch and work orders.
A management company running hundreds of properties, a team that needs a full general ledger and tax filing, or an operation built around dispatching work orders will be better served by dedicated platforms like Buildium or AppFolio. Aldea HQ focuses on the operations that self-managed communities handle every week — communication, a shared handbook, support tickets, member records, and dues collection — and does those well rather than trying to be an enterprise property-management suite.
Being clear about this boundary is the point. A community that picks Aldea HQ knows exactly what it is getting and what it is not, which is far better than discovering a gap after migrating. For most self-managed HOAs, condos, co-ops, clubs, and homeschool groups, that operational focus is exactly the fit — and for the handful of cases that need heavy accounting or property-management tooling, an honest pointer to the right alternative saves everyone time.
How do communities use Aldea HQ?
Communities use Aldea HQ to run the everyday work of keeping members informed, organized, and paid up. A few concrete examples show how the pieces fit together.
A self-managed HOA treasurer collects dues
Instead of chasing checks and reconciling a spreadsheet against the bank statement, the treasurer sets up recurring dues with autopay, watches collection status on the dashboard, and lets automated reminders handle the members who fall behind.
See the admin dashboard →A condo board publishes the rules
Governing documents, amenity policies, and renovation guidelines live in a searchable handbook every owner can reach, so the board stops answering the same question by email a dozen times a month.
Explore the handbook →A homeschool co-op coordinates the semester
The co-op posts the class schedule to the news feed, keeps a family directory, and collects material fees through Aldea Pay — replacing a group chat that buried every important message.
See it for homeschool groups →A neighborhood club replaces its group chat
A small community moves off a noisy chat thread onto organized announcements, a shared handbook, and simple fee collection, and finally has a home members can bookmark and return to.
See it for small communities →Frequently asked questions
Is Aldea HQ only for HOAs?
No. Aldea HQ is a community management platform for organized communities of every kind. HOAs and condo associations are the largest group of users, but the same tools serve self-managed neighborhoods, co-ops, clubs, and homeschool groups just as well. Communication, a shared handbook, support tickets, a member directory, and integrated payments are needs every community has, regardless of what it calls itself.
How do members access their community on Aldea HQ?
Every community gets its own branded subdomain, such as community.aldeahq.com, which members can bookmark and return to like any website. Members sign in with their own account to read announcements, browse the handbook, submit and follow support tickets, and pay dues or fees. Administrators grant access by role, so board members and organizers see the tools they need without sharing a single login.
Who owns the data, and how is privacy handled?
Your community's information belongs to your community. Aldea HQ takes a privacy-first approach: no ads, no selling of member data, and content is visible only to the members and administrators of your community. Administrators can export member records, payment history, and handbook content whenever they want, so the data is always yours to keep.
How long does it take to set up a community?
Most communities are up and running in under half an hour. You create your account, name your community, configure a few basics, and invite members. Connecting Aldea Pay for dues collection adds a short Stripe onboarding step. No technical skills are required, there is no setup fee, and there is no sales call to sit through before you can start.
Can Aldea HQ collect dues and other payments?
Yes. Aldea Pay is built into every plan and is powered by Stripe. Communities can collect recurring dues, send one-time requests for special assessments or event fees, target charges to specific members, issue full or partial refunds, and send automated reminders to members who fall behind. Money settles directly to your community's own bank account through Stripe Connect.
Is there a free trial, and do I need a credit card?
Yes to the trial, no to the credit card. Every plan includes a 14-day free trial with full access to every feature. You can invite your board, build out your handbook, post announcements, and even run a test payment before you enter any billing details.
Who builds Aldea HQ?
Aldea HQ is built and operated by a Canadian company based in Nova Scotia. The team takes a privacy-first, community-first approach to the product: every feature is shaped by what real boards and organizers actually do week to week, and member information stays private to each community.
Can we migrate from another tool or spreadsheet?
Yes. Communities commonly move over from a mix of spreadsheets, chat groups, and other software. You export your member list and any records from your current tool, add members through the admin dashboard, and reconnect payments through Aldea Pay. Many communities migrate over a single billing cycle, running the old approach for the current period while Aldea handles the next.
What size of community fits Aldea HQ?
Aldea HQ is designed for the small-to-mid range where enterprise property software is overkill — from a handful of members up to a couple thousand. Plans scale by member count rather than by property, so a small club and a mid-sized HOA both get every feature. Very large portfolios with hundreds of buildings and full accounting needs are a better match for dedicated property-management software.
How flexible is the subscription?
Plans run month to month, so a community can start, adjust, or stop on its own schedule. Every feature is available on every plan — nothing important is locked behind a higher tier — and administrators can export their data at any time. That flexibility means a board can try Aldea, grow into it, and keep control of its own information throughout.
Ready to give your community a home?
Set up your community in about fifteen minutes. Start a 14-day free trial — no credit card required.